Alle 24 Ergebnisse werden angezeigt

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    Communicating successfully

    1.420,00  pro Person zzgl. MwSt.

    Communicating successfully

    Communicating successfully. Communicating is more than just speaking or hearing and happens even without any words or sounds. It is about saying and listening, observing and perceiving. In this course you will learn about communication models and how to apply them to your communication style. You will get an understanding of the roots of misunderstandings and learn how to avoid them.

    Artikelnummer: P10.11 Kategorie: Schlagwörter: , ,
    1.420,00  pro Person zzgl. MwSt.
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    Critical talks and Negotiation

    1.420,00  pro Person zzgl. MwSt.

    Critical talks and Negotiation

    Critical talks and Negotiation. Successful negotiations consider the needs of all parties and creating win-win solutions strengthen our business relationships on short and long term. During the training you will gain more strength and confidence for negotiations to achieve your targets and build strong relationships with your business partners. You will learn how to overcome the battle for positions but to create win-win situations.

    Artikelnummer: P10.13 Kategorie: Schlagwörter: , , ,
    1.420,00  pro Person zzgl. MwSt.
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    Cross-cultural Leadership & Empowerment for change

    1.420,00  pro Person zzgl. MwSt.

    Cross-cultural Leadership & Empowerment for change

    Cross-cultural Leadership & Empowerment for change. Learn about intercultural differences in leadership, organizing, body language and motivation!

    Artikelnummer: P10.5 Kategorie: Schlagwörter: , , ,
    1.420,00  pro Person zzgl. MwSt.
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    Dealing with conflicts successfully

    1.420,00  pro Person zzgl. MwSt.

    Dealing with conflicts successfully

    Dealing with conflicts successfully. Conflicts are a chance to change situations to the better. At the same time unsolved conflicts take a lot of time and energy not just for the conflict partners but often for the people around. In this training you will learn how to recognise and analyse conflicts as well as finding a way forward out of the downward spiral towards solving the conflict.

    Artikelnummer: P10.12 Kategorie: Schlagwörter: , ,
    1.420,00  pro Person zzgl. MwSt.
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    Englisch für Empfang und Zentrale

    780,00  pro Person zzgl. MwSt.

    Englisch für Empfang und Zentrale

    Englisch für Empfang und Zentrale. Zunehmend sind Mitarbeiter/innen von Empfang und Telefonzentrale mit Situationen konfrontiert, in denen sie zunehmend in der englischen Sprache kommunizieren müssen.

    Dieser Tagesworkshop richtet sich speziell an die Bedürfnisse dieser Mitarbeiter. Sie frischen Ihre Kenntnisse auf und mittels typischen englischen Redewendungen lernen Sie mit diesen Situationen professionell umzugehen. Die Teilnehmer erhalten ein Handout mit zahlreichen Formulierungshilfen und Fallbeispielen.

    Es werden speziell auf Ihre Anforderungen abgestimmte Situationen der Kommunikation trainiert. Sie lernen, wie man korrekt und formvollendet verbindet, sich entschuldigt, vertröstet, zurückruft und Termine ausmacht. Das gibt Ihnen Sicherheit für die Praxis, das Erlernte wird durch umfangreiche praktische Übungen vertieft.

    Artikelnummer: P8.2 Kategorie: Schlagwörter: ,
    780,00  pro Person zzgl. MwSt.
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    Increase personal effectiveness

    1.420,00  pro Person zzgl. MwSt.

    Increase personal effectiveness

    Increase personal effectiveness. Accomplish More in less time – the „speed“ at work has increased. The more comprehensive the task wealth, the more important it is to concentrate on the essentials. The ability to timely doing of important, urgent tasks is one of the major challenges of the Internet age. Learn to consume no more energy to side scenes and so shed ballast to gain resources for addressing your core task.

    Artikelnummer: P10.8 Kategorie: Schlagwort:
    1.420,00  pro Person zzgl. MwSt.
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    Lateral Leadership: Leading without formal authority

    880,00  pro Person zzgl. MwSt.

    Lateral Leadership: Leading without formal authority

    Lateral Leadership: Leading without formal authority. Leading without direct line authority is a particular challenge. Without formal power, you need to influence colleagues and peers. In order to succeed, you need to have task-related expertise as well as personal competence. Together we are going to analyze during this one-day training how you can fufill this role as effectively as possible. We highlight topics like communication, motivation, feedback, resolving conflicts and identification with your role.

    Artikelnummer: P10.4 Kategorie: Schlagwörter: , ,
    880,00  pro Person zzgl. MwSt.
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    Leadership in Production/operations

    1.420,00  pro Person zzgl. MwSt.

    Leadership in Production/operations

    Leadership in Production/operations. Line Managers in production very often face quite challenging situations: time- and cost pressure, demand for high quality combined with a lack of human resources. On top of that, line managers need to motivate their employees while fulfilling the objectives defined by the organization. This seminar teaches you the necessary know-how in order to master your daily challenges. On purpose, there is no theoretical or academic discussions. Instead, the focus lies on practical implication and transfer for all participants.

    Artikelnummer: P10.2 Kategorie: Schlagwörter: , , ,
    1.420,00  pro Person zzgl. MwSt.
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    Leading successful meetings

    1.420,00  pro Person zzgl. MwSt.

    Leading successful meetings

    Leading successful meetings. If you work in an organisation meetings are an essential part of your work. At the same time inefficient meetings with little outcome but high time investment decrease the motivation of the attendees to participate in a constructive manner. In this training you will learn how to lead meetings efficiently and effectively – from planning to following up.

    Artikelnummer: P10.14 Kategorie: Schlagwörter: , ,
    1.420,00  pro Person zzgl. MwSt.
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    Leading Virtually

    880,00  pro Person zzgl. MwSt.

    Leading Virtually

    Leading Virtually. Globalization, technology, work life balance, and outsourcing have created a workplace where leaders rarely see the individuals they lead. Managing teams in different time zones, countries, or remote locations requires a disciplined approach to help people work together effectively without face-to-face contact.

    This one-day leadership program recognizes that  there are lots of challenges to being a great virtual leader. The training teaches leaders how to overcome these challenges by focussing on critical success factors for virtual teams. The disciplines outlined in this program help virtual leaders effectively choose how they interact with direct reports to help create more satisfied and loyal employees.

    Artikelnummer: P10.6 Kategorie: Schlagwörter: ,
    880,00  pro Person zzgl. MwSt.
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    Leading with Emotional Intelligence

    1.420,00  pro Person zzgl. MwSt.

    Leading with Emotional Intelligence

    Leading with Emotional Intelligence. Whether we like it or not: emotions guide our thoughts and actions. How to deal with emotions in a constructive way is crucial for leaders. In this seminar we look at how to improve your perception and handling of your emotions: to learn how to control our emotions instead of being controlled by them. Participants will be more sensitive to recognize emotions of their direct reports and to deal with them appropriately, so that different characters and situations are taken care of. This quality of self-leadership and empathy will increase your believability and credibility as a leader so that your leadership behavior is more effective.

    Artikelnummer: P10.3 Kategorie: Schlagwörter: , ,
    1.420,00  pro Person zzgl. MwSt.
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    New in leadership role: from colleague to boss

    1.420,00  pro Person zzgl. MwSt.

    New in leadership role: from colleague to boss

    New in leadership role: from colleague to boss. From within the team to being the manager of the team: with your new position you are facing numerous challenges. You now need to lead your former colleagues. At the same time, you need to fulfil the expectations and objectives from higher management. In order to enable your direct reports to reach their objectives and in order to empower and motivate your direct reports, you need to know which behaviors and strategy are key. Right from the beginning. Master the transition optimally so that you position yourself as a leader successfully as soon as possible.

    Practice your new role together with other line managers facing similar challenges. Learn how to define yourself in your new role as line manager.

    Artikelnummer: P10.1 Kategorie: Schlagwörter: , ,
    1.420,00  pro Person zzgl. MwSt.
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    Online Seminar – Communicating successfully

    1.280,00  pro Person zzgl. MwSt.

    Online Seminar – Communicating successfully

    Communicating successfully. Communicating is more than just speaking or hearing and happens even without any words or sounds. It is about saying and listening, observing and perceiving. In this course you will learn about communication models and how to apply them to your communication style. You will get an understanding of the roots of misunderstandings and learn how to avoid them.

    Artikelnummer: OSP10.11 Kategorien: , Schlagwörter: , ,
    1.280,00  pro Person zzgl. MwSt.
  • Ausführung wählen Dieses Produkt weist mehrere Varianten auf. Die Optionen können auf der Produktseite gewählt werden

    Online Seminar – Critical talks and Negotiation

    1.280,00  pro Person zzgl. MwSt.

    Online Seminar – Critical talks and Negotiation

    Critical talks and Negotiation. Successful negotiations consider the needs of all parties and creating win-win solutions strengthen our business relationships on short and long term. During the training you will gain more strength and confidence for negotiations to achieve your targets and build strong relationships with your business partners. You will learn how to overcome the battle for positions but to create win-win situations.

    Artikelnummer: OSP10.13 Kategorien: , Schlagwörter: , , ,
    1.280,00  pro Person zzgl. MwSt.
  • Ausführung wählen Dieses Produkt weist mehrere Varianten auf. Die Optionen können auf der Produktseite gewählt werden

    Online Seminar – Englisch für Empfang und Zentrale

    620,00  pro Person zzgl. MwSt.

    Online Seminar – Englisch für Empfang und Zentrale

    Englisch für Empfang und Zentrale. Zunehmend sind Mitarbeiter/innen von Empfang und Telefonzentrale mit Situationen konfrontiert, in denen sie zunehmend in der englischen Sprache kommunizieren müssen.

    Dieser Tagesworkshop richtet sich speziell an die Bedürfnisse dieser Mitarbeiter. Sie frischen Ihre Kenntnisse auf und mittels typischen englischen Redewendungen lernen Sie mit diesen Situationen professionell umzugehen. Die Teilnehmer erhalten ein Handout mit zahlreichen Formulierungshilfen und Fallbeispielen.

    Es werden speziell auf Ihre Anforderungen abgestimmte Situationen der Kommunikation trainiert. Sie lernen, wie man korrekt und formvollendet verbindet, sich entschuldigt, vertröstet, zurückruft und Termine ausmacht. Das gibt Ihnen Sicherheit für die Praxis, das Erlernte wird durch umfangreiche praktische Übungen vertieft.

    Artikelnummer: OSP8.2 Kategorien: , Schlagwörter: ,
    620,00  pro Person zzgl. MwSt.
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    Online Seminar – Lateral Leadership: Leading without formal authority

    720,00  pro Person zzgl. MwSt.

    Online Seminar – Lateral Leadership: Leading without formal authority

    Lateral Leadership: Leading without formal authority. Leading without direct line authority is a particular challenge. Without formal power, you need to influence colleagues and peers. In order to succeed, you need to have task-related expertise as well as personal competence. Together we are going to analyze during this one-day training how you can fufill this role as effectively as possible. We highlight topics like communication, motivation, feedback, resolving conflicts and identification with your role.

    Artikelnummer: OSP10.4 Kategorien: , Schlagwörter: , ,
    720,00  pro Person zzgl. MwSt.
  • Ausführung wählen Dieses Produkt weist mehrere Varianten auf. Die Optionen können auf der Produktseite gewählt werden

    Online Seminar – Leading with Emotional Intelligence

    1.280,00  pro Person zzgl. MwSt.

    Online Seminar – Leading with Emotional Intelligence

    Leading with Emotional Intelligence. Whether we like it or not: emotions guide our thoughts and actions. How to deal with emotions in a constructive way is crucial for leaders. In this seminar we look at how to improve your perception and handling of your emotions: to learn how to control our emotions instead of being controlled by them. Participants will be more sensitive to recognize emotions of their direct reports and to deal with them appropriately, so that different characters and situations are taken care of. This quality of self-leadership and empathy will increase your believability and credibility as a leader so that your leadership behavior is more effective.

    Artikelnummer: OSP10.3 Kategorien: , Schlagwörter: , ,
    1.280,00  pro Person zzgl. MwSt.
  • Ausführung wählen Dieses Produkt weist mehrere Varianten auf. Die Optionen können auf der Produktseite gewählt werden

    Online Seminar – New in leadership role: from colleague to boss

    1.280,00  pro Person zzgl. MwSt.

    Online Seminar – New in leadership role: from colleague to boss

    New in leadership role: from colleague to boss. From within the team to being the manager of the team: with your new position you are facing numerous challenges. You now need to lead your former colleagues. At the same time, you need to fulfil the expectations and objectives from higher management. In order to enable your direct reports to reach their objectives and in order to empower and motivate your direct reports, you need to know which behaviors and strategy are key. Right from the beginning. Master the transition optimally so that you position yourself as a leader successfully as soon as possible.

    Practice your new role together with other line managers facing similar challenges. Learn how to define yourself in your new role as line manager.

    Artikelnummer: OSP10.1 Kategorien: , Schlagwörter: , ,
    1.280,00  pro Person zzgl. MwSt.
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    Online Seminar – Stress Management, Stress Relief: Be Happy & Effective at Work and Home

    1.280,00  pro Person zzgl. MwSt.

    Online Seminar – Stress Management, Stress Relief: Be Happy & Effective at Work and Home

    Stress Management, Stress Relief: Be Happy & Effective at Work and Home. Everyone experience challenges with stress at some point in life and an inner alarm system immediatly releases a burst of hormones to fuel one’s capacity for a response. Unfortunately, the nonstop stress of modern life means that the alarm system rarely shuts off, all too often your body is constantly on high alert. Over time, high levels of stress lead to serious health problems, reduce life span and one’s own happyness and effectiveness.

    That’s why stress management is so important. Don’t wait until stress has a negative impact on your health, relationships or quality of life. Start practicing a range of stress management techniques today because stress management gives you a range of tools to reset your alarm system.

    Artikelnummer: OSP10.9 Kategorien: , Schlagwörter: , , ,
    1.280,00  pro Person zzgl. MwSt.
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    Presenting in English

    1.420,00  pro Person zzgl. MwSt.

    Presenting in English

    Presenting in English. Are you about to give a presentation in English but are still insecure on how to get started? Or do you already have some experience and want to improve your skills? This seminar will help you develop key communication skills in order to present yourself and your message more successfully.

    You will improve your ability to structure and deliver oral presentations in English and develop confidence to participate in discussions, conferences, seminars or workshops.

    Artikelnummer: P10.7 Kategorie: Schlagwörter: , ,
    1.420,00  pro Person zzgl. MwSt.
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    Stress Management, Stress Relief: Be Happy & Effective at Work and Home

    1.420,00  pro Person zzgl. MwSt.

    Stress Management, Stress Relief: Be Happy & Effective at Work and Home

    Stress Management, Stress Relief: Be Happy & Effective at Work and Home. Everyone experience challenges with stress at some point in life and an inner alarm system immediatly releases a burst of hormones to fuel one’s capacity for a response. Unfortunately, the nonstop stress of modern life means that the alarm system rarely shuts off, all too often your body is constantly on high alert. Over time, high levels of stress lead to serious health problems, reduce life span and one’s own happyness and effectiveness.

    That’s why stress management is so important. Don’t wait until stress has a negative impact on your health, relationships or quality of life. Start practicing a range of stress management techniques today because stress management gives you a range of tools to reset your alarm system.

    Artikelnummer: P10.9 Kategorie: Schlagwörter: , , ,
    1.420,00  pro Person zzgl. MwSt.
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    You want your customer to say “I will never let you go”?

    1.420,00  pro Person zzgl. MwSt.

    You want your customer to say “I will never let you go”?

    You want your customer to say “I will never let you go”? Regardless of whether you sell products or services – learn how to fascinate your customer. This coaching workshop is highly praxis oriented and will focus on service, attitude and sustainability. You will find out possibilities to produce a general paradigm shift in your customer relationship?  …followed by a breakthrough in business outcome.

    Artikelnummer: P10.10 Kategorie: Schlagwörter: ,
    1.420,00  pro Person zzgl. MwSt.