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  Dealing with conflicts successfully

  Dealing with conflicts successfully. Conflicts are a chance to change situations to the better. At the same time unsolved conflicts take a lot of time and energy not just for the conflict partners but often for the people around. In this training you will learn how to recognise and analyse conflicts as well as finding a way forward out of the downward spiral towards solving the conflict.

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  You want your customer to say “I will never let you go”?

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  You want your customer to say “I will never let you go”?

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  New in leadership role: from colleague to boss

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