- Communication models
- Active listening
- Leading by asking
- Transaction analysis
- I-message instead of You-messages
- Communicating in person and on the phone
- Basic bodylanguage
- How you see yourself and how others see you
- Preparing, Leading, Closing of conversations
Communicating successfully
Theory input, discussions, self-reflection, individual and group work, working with the participants’ questions and cases
Manager and staff who want to gain a better understanding of what happens in communication and how to communicate more successfully
P10.11
Seminarzeiten // 2-Tages-Seminar
1. Schulungstag von 10:00 Uhr bis 17:30 Uhr
2. Schulungstag von 9:00 Uhr bis 16:30 Uhr
Seminargebühr / Person 1.420,– €
zzgl. MwSt.
Im Preis inbegriffen:
- Umfangreiche Seminarunterlagen, Schreibblock & Stifte
- Teilnahmezertifikat
- Hochwertige Tagungslocations (ohne Übernachtung)
- Mittagessen (Lunchbuffet oder 3-Gang-Menü)
- Zwei Kaffeepausen mit Snacks & Obst
- Unbegrenzte Tagungsgetränke
Seminargebühr
1.420,00 € pro Person zzgl. MwSt.
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